MANILA, NOVEMBER 11, 2021 - As society becomes more
digitalized, e-commerce plays a significant role in helping groom and grow
entrepreneurs who can meet the needs of consumers. More
people in the region are coming online, and this number is expected to reach
around 380 million by 2026[1]. In order to help brands and
MSMEs establish and strengthen their online presence, Shopee, the leading
e-commerce platform in Southeast Asia and Taiwan, focuses on developing a
strong support ecosystem that makes it simple for them to launch and grow their
online business.
This includes enhanced marketing
tools, knowledge sharing and upskilling, as well as sustained guidance from
Shopee, to help business owners tap into various markets, increase their
monthly average sales, and achieve notable e-commerce growth as a whole.
Shopee Seller Education
Shopee
provides the necessary support and seminars to equip aspiring entrepreneurs
with the e-commerce knowledge they need to succeed. Just this year, Shopee
launched its first Shopee University Summit where industry leaders, successful
online sellers, and top brands shared their expertise to help sellers
understand the basics of e-commerce and how they can maximize the potential of
e-commerce and succeed in growing their business online. The second summit also
proved to be a success with 35,000 online viewers. During the summit,
participants learned about developing the correct business branding, product
photography skills, and leveraging Shopee tools and social media platforms to
promote their businesses.
Shopee
sellers can also access Shopee’s Seller Education Hub (https://seller.shopee.ph/edu/home)
where they can take helpful e-commerce courses, participate in informative
webinars, and read articles about shop management, product listings, operation
improvements, and other business matters.
All-Around Support from
Relationship Managers
In
addition to marketing tools readily available for use within the app, Shopee
also provides MSMEs with constant guidance on how they can improve and grow
their business through highly-trained relationship managers (RMs). To fully
support a seller’s growth, RMs push for excellent service and tend to the
seller’s inquiries, and sometimes going out of their way to cater to the
seller’s e-commerce needs.
Kriszel
of M A R E Clothing said that
their relationship manager helped them greatly, even encouraging them to join
big campaigns to grow their business more. “Our relationship manager was very
helpful all throughout our Shopee journey. During big campaigns, we were given
ample exposure on in-app features like Shopee Feed. Last 10.10, we earned more
than 2,000 followers thanks to Shopee’s feature Feed Freebies. We are very
grateful for the guidance we received and it is a big factor in our shop’s
success.”
Campaigns that Meet Consumer
Demand
In
addition, Shopee also supports its sellers through big campaigns as local MSMEs
stand to benefit from the increased traffic to supercharge their business
growth and scale their online presence. Throughout the region, sellers who participated at the recent 9.9 Super
Shopping Day recorded 8X more orders compared to an average day, and this
coming 11.11 - 12.12 Big Christmas Sale,
Shopee continues to provide sellers with marketing tools to further drive
sales. The 11.11 - 12.12 Big Christmas Sale is happening until December 12,
2021, and serves as an opportunity for sellers to provide consumers with promos
that include ₱1 deals, free shipping with no minimum spend, and 10% off daily vouchers.
Digital
Payment Options with ShopeePay
As
digital payments become more integrated into the daily lives of consumers,
ShopeePay serves as a multi-functional tool for all their payment needs while
providing rewards and safe transactions. Through Shopee’s year-end campaigns
like the 11.11-12.12 Big Christmas Sale, ShopeePay will continue to drive
greater adoption of digital payments amongst shoppers and merchants, bringing
ShopeePay users greater convenience and value while helping businesses access
more opportunities in the digital economy.
Martin Yu, Director at Shopee
Philippines, said, “To grow in e-commerce, brands and
businesses need to be committed to their journey and here at Shopee, we ensure
that we are here to guide and support them all throughout. This is why we
designed our ecosystem to be end to end: onboarding, training, and scaling
their business to meet the demands of their customers. The needs of our
stakeholders are ever-changing, and this is why we need to keep evolving.”
For
more information about Shopee 11.11-12.12 Big Christmas Sale, visit https://shopee.ph/m/christmas-sale.
END
About Shopee
Shopee is the leading e-commerce platform
in Southeast Asia & Taiwan. Shopee connects shoppers, brands, and sellers
across Asia and other fast-growing markets, empowering anyone to buy and sell
anywhere and at any time.
Shopee offers an easy, secure, and
engaging experience that is enjoyed by millions of people daily. It offers a
wide product assortment, supported by integrated payments and logistics, as
well as popular entertainment features tailored for each market. Shopee is also
a key contributor to the region’s digital economy with a firm commitment to
helping brands and entrepreneurs succeed in e-commerce.
Shopee is a part of Sea Limited (NYSE:SE),
a leading global consumer internet company. In addition to Shopee, Sea’s other
core businesses include its digital entertainment arm, Garena, and digital
financial services arm, SeaMoney. Sea’s mission is to better the lives of
consumers and small businesses with technology.
